Privacy Notice

1. Overview

Our promise is to safeguard your personal data and honor your privacy. This Privacy Statement outlines the ways we gather, utilize, share, and secure your information when you visit our site, make bookings, or use our services online or at our location.

2. Data We Gather

We might gather these categories of data:

Personal Details

  • Full Name

  • Email Address

  • Contact Number

  • Postal Address

  • Payment Information (secured via third-party services)

  • Official Identification (for age and ID verification when necessary)

Booking & Interaction Information

  • Booking Record

  • Preferences and Specific Requests

  • Usage of On-site Services (e.g., spa, dining, gaming)

Technical Details

  • IP Address

  • Type of Device and Browser

  • Cookies and Tracking Tools

  • Website Activity Data (e.g., pages viewed, clicks)

3. Utilization of Your Data

We employ your information for these purposes:

  • To handle bookings and reservations

  • To confirm your identity and age

  • To facilitate secure payments

  • To tailor your experiences

  • To deliver booking confirmations and alerts

  • To offer customer service

  • To enhance our site and services

  • To adhere to legal and regulatory duties

4. Data Sharing

We do not trade your personal information. However, we might disclose it to:

  • Reliable service partners (e.g., payment handlers, support tools)

  • Government or legal bodies, when mandated by law

  • Collaborators for marketing, with your permission

5. Cookies and Tracking Tools

We employ cookies to improve your experience, evaluate site traffic, and provide customized content. You can adjust your cookie settings via your browser.

6. Protecting Your Data

We utilize industry-leading security practices to shield your information from unauthorized access, loss, or misuse. Payment processes are encrypted and securely handled.

7. Your Entitlements

Based on your location, you might have rights to:

  • View your personal data

  • Amend or update wrong information

  • Request removal of your data

  • Revoke permission for specific data uses

  • Challenge or limit data processing

To utilize these rights, reach out to us using the details below.

8. Data Storage

We keep your personal information only as long as needed for the objectives outlined in this policy, or as dictated by applicable laws.

9. Privacy of Minors

Our offerings are designed for those 18 years or older. We do not intentionally gather data from children. If we learn we have obtained information from a minor, we will promptly erase it.

10. Policy Amendments

We may revise this Privacy Statement occasionally. Any updates will be displayed on this page with the new revision date. We suggest you check it often.

11. Reach Out to Us

For any inquiries or issues regarding this Privacy Statement or your information, please get in touch with us.